Anyone that's renewing tonight, are you having problems? I got all the way to the payment screen before it shat itself.
WHY WON'T YOU TAKE MY MONEY??!!
Just took a call today from Nathan in the membership team who was enquiring about my renewal. I rang him back to say I would be renewing but wondered if I could extend the deadline slightly to get some Xmas bills out of the way. Said that was no problem and also outlined the part payment scheme they have. Really nice fellow, spoke well, was polite and nothing was a problem. I asked him if he could email me details of the part payment plan and he happily obliged.
Terrific service and a great start to my 2014/2015 dealings with the club.
That is good to hear mate. Hopefully that level of service is the new standard going forward.
Yes mate, exactly why I let everyone know about it. Doesn't mean it's better yet but it's a step in the right direction.
I wonder if they've had some personnel changes there?
About a month or so ago, I saw on Seek that the Sharks were advertising for two roles in the memberships team. I think Nathan could be one of those two.
About a month or so ago, I saw on Seek that the Sharks were advertising for two roles in the memberships team. I think Nathan could be one of those two.
Just took a call today from Nathan in the membership team who was enquiring about my renewal. I rang him back to say I would be renewing but wondered if I could extend the deadline slightly to get some Xmas bills out of the way. Said that was no problem and also outlined the part payment scheme they have. Really nice fellow, spoke well, was polite and nothing was a problem. I asked him if he could email me details of the part payment plan and he happily obliged.
Terrific service and a great start to my 2014/2015 dealings with the club.
Think it was Nathan I spoke to on the phone aswell, when i asked told me membership packs would be available from the club late December. Great for locals like meRenewed mine a couple of days ago, similar good experience with the chap on the phone, they've got payment now lets see delivery pre xmas. So far so good.
Same here, though i had a look yesterday and the XL is sold out..Hopefully get mine fixed up this week. Might grab the 9s jersey while im at it
Same here, though i had a look yesterday and the XL is sold out..
I went to order an XL and they had none availableHow are they sold out? Thought they were only pre ordering?
Sweet by me i fit into an L