2016 Sharks Memberships

Nicholas2230 said:

Ok lets see how this plays out... Paid membership team? Feb/March next year will be the acid test. I guarantee there will be multiple issues

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Just humor me for the near future and the rest of year.

When we get info and we will push it out. I'm here and I'm happy for you guys to Message me, DM or twit me.
Things will be happening for the good.

At least you guys don't want up up Cronulla sung before the game!! (Yes someone raised it, which we shot them down quickly )

Matty C of the Shire said:

At least you guys don't want up up Cronulla sung before the game!! (Yes someone raised it, which we shot them down quickly )

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we aren't south sydney

djhabib said:

we aren't south sydney

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Do they do that? ****ed if true.

They do it in the AFL for both teams. Not a fan. Should only be played after the match if you win it.

Matty C of the Shire said:

At least you guys don't want up up Cronulla sung before the game!! (Yes someone raised it, which we shot them down quickly )

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djhabib said:

we aren't south sydney

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Did Souths always do that, or did it start when they couldn't win a game to save themselves so thought **** it we'll never hear it if we save it for a win?

Didn't we play it once before a game a few years back ?

evertonshark said:

Didn't we play it once before a game a few years back ?

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We did at halftime 2011 vs dragons lol

djhabib said:

We did at halftime 2011 vs dragons lol

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Ah yes that's it. Cringey stuff

up 10-0 against the premiers was as good as a win

has the membership total been announced for this season?

gando2230 said:

has the membership total been announced for this season?

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not sure, but am i right in saying Lyal said we had about 11 at the start of the year?

djhabib said:

we aren't south sydney

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We seem to want to be with those ****ing drums

sharks2010 said:

We seem to want to be with those ****ing drums

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And all those kempsey supporters

HaroldBishop said:

Do they do that? ****ed if true.

They do it in the AFL for both teams. Not a fan. Should only be played after the match if you win it.

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At least your song gets played when you win away

snowman said:

just a few questions

- members fan day pre-season and during the season, is it coming back?
- will the kids memberships like gals pals and mini mermaids become ticketed again?
- is the $30 merch voucher staying?

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I'll try to answer as many questions as I can but I hope everyone understands that we have been told that some things are still "commercial in-confidence", so if we can't answer something, it's not that we don't want to. Please be assured that anything that I don't know, I will take directly to Brad Pettitt to have cleared up.
So, in realtion to your questions, I'll do my best:

• Members fan days - honestly weren't brought up. I'll ask about those, they seemed pretty popular.
• Kids memberships will be a big improvement next year, without giving too much away, I think there will be an option to make everyone happy.
• The merchandise voucher was a massive hit and will only get better...'nuff said!

djhabib said:

Why did they allow you to join it especially after making a big fuss over applying for it?

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Mate, Matt was brought in because the he and the Club are putting massive work into building the Shark Tank into something that will create sorely needed game day atmosphere.

Nicholas2230 said:

Not to sound like a ****** but Cronulla desperately need some more quality staff in house... not some panel of volunteers they need a panel of paid employees running the show, we need an experienced team with knowledge. It's the in house corner cutting $$$ wise which is causing people to get 4 members packs or none at all or not receiving a call back from the membership team, not being able to find me ( a member of multiple years ) in the system, not getting a pack or their tickets before round one this is all such elementary stuff that needs to grabbed by the horns and sorted out from the ground up.

It's great for you Matty C to have an opinion and donate your time on the panel but a large chunk of the clubs revenue comes from this source and it seems like amateur hour, needs to be treated way more like a business and less like a school fete.... If we had a really good team working the memberships department there is no reason we couldn't grow the members base significantly year on year, especially in 2016 on the back of us making the finals.

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No offence mate but spoken like a true armchair critic. The Members Council is not responsible for "running" anything. We are only there to give feedback to the Club about YOUR problems, suggestions or questions. It's the Clubs way of giving YOU the membership YOU want.

Please understand that there is a completely new membership team in place under Lyall Gorman and they are thoroughly professional and experienced. Believe me, The first half of the meeting involved Brad Pettitt going over the multitude of problems that occurred last year, under the old management. From what I heard, they have thoroughly investigated what caused the problems and moved to eradicate them.

Nicholas2230 said:

Ok lets see how this plays out... Paid membership team? Feb/March next year will be the acid test. I guarantee there will be multiple issues

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I guarantee you will be wrong. The top priority for the Club is to eradicate these issues. However, many of the problems can be attributed to Members not updating their details after changing addresses, emails, phone numbers etc so I would suggest that everyone should ensure they update their details with the Club. I believe there was an email about it recently.


I hope this addresses a few of the questions and problems people have experienced. Please make sure you keep speaking up about them because I guarantee you I will pursue them through the Coucil to ensure our Club has the best membership experience in the NRL.

Up Up Cronulla!

Ill say this, in 2014 i recieved 8 membership packs, for 1 family membership. I recieved 40 tickets in total. 2015 i recieved 1 pack addressed to me, which included the $80 family voucher. It wasnt til rd 4 that i recieved the other 3. Headache? Yes. But did nathan sort it out efficiently? Of course.

Problems are only as bad as how well they are solved.

When you are in a process of distributing over 11000 packages, many are different with different inclusions, ticketting or vouchers, **** will get missed from time to time. And when that happens thats why the club has a members hot line.

Iirc the early season ticket issue was due to ticketek

Thanks for the feed back Guys.

IronShark said:

The merchandise voucher was a massive hit and will only get better...'nuff said

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IronShark / Matty C, can you please also bring up the fact that this years voucher has to be used via snail mail or in store. Can they please implement a way to use online - such as entering my membership number to redeem.

Jenni said:

Thanks for the feed back Guys.


IronShark / Matty C, can you please also bring up the fact that this years voucher has to be used via snail mail or in store. Can they please implement a way to use online - such as entering my membership number to redeem.

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This please.

BlackWhiteBlue said:

Ill say this, in 2014 i recieved 8 membership packs, for 1 family membership. I recieved 40 tickets in total. 2015 i recieved 1 pack addressed to me, which included the $80 family voucher. It wasnt til rd 4 that i recieved the other 3. Headache? Yes. But did nathan sort it out efficiently? Of course.

Problems are only as bad as how well they are solved.

When you are in a process of distributing over 11000 packages, many are different with different inclusions, ticketting or vouchers, **** will get missed from time to time. And when that happens thats why the club has a members hot line.

Iirc the early season ticket issue was due to ticketek

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Where there were numerous memberships all addressed to the same person/address, such as a family membership, there were massive dramas. This has been identified and I believe these will be consolidated so you shouldn't have this problem in the future As you identified, much of the problem is due to Ticketek but they are being ironed out..

Jenni said:

Thanks for the feed back Guys.


IronShark / Matty C, can you please also bring up the fact that this years voucher has to be used via snail mail or in store. Can they please implement a way to use online - such as entering my membership number to redeem.

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Already done! You will be happy with the result, I'm sure.

Jenni said:

Thanks for the feed back Guys.


IronShark / Matty C, can you please also bring up the fact that this years voucher has to be used via snail mail or in store. Can they please implement a way to use online - such as entering my membership number to redeem.

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Yep. I spilled something on my voucher and that was the end of that.